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Single Family Residential - Non prime
Single Family Residential - Prime/Alt A
Servicer Guide
FHLB Guide
 Guide for Servicers

The Servicer Guide Sections, Appendices below are in Adobe Acrobat Format.
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Sections
Section 101: Servicer Eligibility
Section 102: Compensation and Subcontracting
Section 103: Administrative Responsibilities
Section 201: Loan Servicing
Section 202: Tax and Insurance Escrows
Section 203: Insurance Requirements
Section 204: Protecting the Property
Section 205: Delinquencies
Section 206: Foreclosure
Section 207: Acquired Properties
Section 208: Conversion Process Adjustable Rate Mortgages
Section 301: Recordkeeping
Section 302: Identifying WMMSC Loans
Section 303: Custodial Accounts
Section 304: Loan Accounting
Section 305: Reporting to WMMSC
Section 306: Reporting and Remitting to WMMSC
Section 401: Representations, Warranties and Obligations of Servicer
Section 402: Assignments and Recordations of Mortgages
Section 403: Remedies for Breach of Representations and Warranties
Appendices
Appendix A: Glossary of Terms
Appendix B: Office Locations and Telephone Numbers
Appendix C: Holiday Schedule
Appendix D: Wiring Instructions
Appendix E: ARM Adjustment Dates
Appendix F: Servicing Transfer Instructions
Forms & Disclosures:Forms & Disclosures
Program Updates
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